Pengaruh Komitmen Organisasi dan Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja: Studi pada Pegawai Dinas Koperasi dan UKM Kota Palembang

Abstract

This study aims to determine the effect of organizational commitment and Organizational Citizenship Behavior (OCB) on job satisfaction of employees at cooperative and micro enterprises office Palembang which amounts to 56 employees. This research uses quantitative approach, data collected through distribution of questionnaire. Data analysis method used multiple linear regression analysis. The research result demonstrates that organizational commitment and organizational citizenship behavior (OCB) have a positive and significant effect on job satisfaction of employees at cooperative and micro enterprises office Palembang.

 Keyword : Organizational Commitment, Organizational Citizenship Behavior, Job Satisfaction