Cahyaningrum, Adinda, Indra Hastuti, and Agus Suyatno. “Pengaruh Electronic Customer Relationship Management Terhadap Kualitas Pelayanan Dan Customer Satisfaction”. Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah 6, no. 3 (September 14, 2023): 3008-3017. Accessed December 18, 2024. https://journal.laaroiba.com/index.php/alkharaj/article/view/4911.