Analisis Pengawasan Otoritas Bandar Udara Wilayah V terhadap Kesesuaian Tarif Tiket Maskapai Lion Air di Bandar Udara Internasional Sultan Hasanuddin Makassar

Abstract

Flight Fare is the cost that must be borne by the passenger based on the components of the Distance Fare, Tax, Compulsory Insurance Contribution and Surcharge for using flight services. The mechanism for calculating the fare limit for domestic scheduled commercial transport economy class passengers has been regulated in Ministerial Regulation Number 20 of 2019 and flight fare restrictions have been regulated in Ministerial Decree No 106 of 2019 according to flight class. This research uses Qualitative Research. Data collection was obtained and collected at the Makassar Region V Airport Authority Office. Data obtained from observations, interviews and documentation. Primary data was obtained from interviews with 3 informants consisting of the Head of the Air Transportation Section, Aircraft Eligibility and Operation and Air Transport Inspector, as well as Observations at the Regional Airport Authority Office. Supervision and sanctions for tariffs, as well as a list of flight ticket prices for Lion Air Airlines, Sultan Hasanuddin International Airport, Makassar. The results of the study show that tarif control by the Region V Airport Authority is carried out in 2 ways, namely Offline and Online. The Offline method is carried out by viewing proof of ticket sales at the Airline Office and the Online Method is carried out by viewing prices at the Travel Agent or on the Lion Air Airline Website. And the results of the study show that in general the prices for Lion Air airline tickets at Sultan Hasanuddin Makassar International Airport are still categorized or included in the safe range and do not exceed the Upper Limit Rates that have been regulated in the Regulations.

Keywords: Supervision, Airfare, Air Transport Inspector, Airport Authority