Fitrianti D, Munajah S, Fianto A. Pengaruh Service Quality dan Relationship Marketing terhadap Customer Retention dengan Customer Satisfaction pada Cafe Yoikona Surabaya. manageria [Internet]. 30May2024 [cited 15Nov.2024];4(1):344-57. Available from: https://journal.laaroiba.com/index.php/manageria/article/view/6673