Hanoum, Farah, Fajar Kosasih, and Ratna Safariningsih. “Penerapan Total Quality Management (TQM) Dalam Meningkatkan Kualitas Pelayanan Rumah Sakit”. Reslaj : Religion Education Social Laa Roiba Journal 4, no. 3 (January 31, 2022): 804-815. Accessed November 15, 2024. https://journal.laaroiba.com/index.php/reslaj/article/view/950.